Writing a policy manual for small business

At the same time, for many contractors, having an experienced, full-time scheduler is simply not a reality. GDI Consulting exists to serve those contractors who need a detailed, impressive CPM schedule, but do not have the resources to create one themselves. For many years, we have provided these services to a wide-range of clients, including government agencies, developers, owners, general contractors and subcontractors. We have vast experience on multiple project types including Buildings, Infrastructure, Utilities, and Defense related projects.

Writing a policy manual for small business

Is Your Writing Too Abrupt? You work against deadlines. Often you have to write quickly, even when the message is complex and somewhat delicate. This problem is especially true in email. Speed is not efficient when the result is an abrupt, unkind message. It can take hours or days to resolve misunderstandings and repair morale when something has come across as tactless and abrupt.

Here are 10 simple ways I recommend to warm up your message and reduce the risk of hurt feelings. A greeting acknowledges that you are communicating with another human being—not a machine.

In a quick exchange of messages you can, of course, skip the greeting. But when you write again the following day, include one. Virtually everyone appreciates being addressed by name.

It is a simple gesture that can have a profound positive effect. Use your own first name. In email, many people use automatic signatures with their full name. Others use no name at all—they just end the message.

But signing typing your first name warms up the message, creating a connection between you and the reader. Get it from me at Syntax Trainingbuy it on Amazonor order it from your favorite bookseller. Use complete sentences to avoid sounding cold or sarcastic.

I really appreciate it. Include words and phrases that communicate warmth and connection. A message without positive language can seem cold and abrupt. Use these words and phrases for a warmer tone: Avoid cool, canned language.

Others are canned and cold: Be clear when you are agreeing with the person or echoing their views. In a quick exchange of messages, you may be tempted to write a simple sentence repeating what your reader has already written. I was the one who recommended her! Avoid the word immediately or now when you are writing with a request or assigning a task.

Your reader may have several other immediate jobs, and your request may seem pushy and unreasonable, even if you are the boss.

writing a policy manual for small business

If something must be done immediately, stop by in person, phone, or email to ask whether the individual has time available. Assume that the other person is as busy as you—even busier.

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Read your message aloud—exactly as it is on the page or screen. Reading aloud helps you recognize how your writing may sound to others. When you can, wait at least a few minutes between writing your note and reading it aloud.

Have someone read your message before you send it. This step can be especially helpful when your communication will go to a group and when the reaction to it may not be positive. Your test reader can think about the people in the group and how to help them react positively to your message.

Often abruptness is accidental. At all times, do your best to focus on the big picture, the higher goal, and the long term when you write.

While it might feel good to put down, unsettle, or get the best of a colleague in writing, resist that temptation. When you are hurt or angry, write a retaliatory message in your mind, have a big laugh or cry about it, and then do the right thing: The cost of repairing the damage of a rude or abrupt message—in time, money, morale, and frustration—is just too great.

Do you have tips to reduce abruptness? Would you like to take your business writing to the next level? Try out my online course Business Writing Tune-Up.- SMALL/MICRO, MINORITY/WOMEN-OWNED, AND VETERAN BUSINESS ENTERPRISE PROGRAMS.

writing a policy manual for small business

In and , the School Board determined through its own statistical analysis of current contracting expenditures and evaluation of economic and sociological studies, that a disparity existed in contract awards to Minority/Women-Owned Business . The Maintenance Policy and Procedures Manual was designed and produced for the small to medium business with limited maintenance policies in effect.

A free 27 page Maintenance Audit included too. ACKNOWLEDGMENT OF RECEIPT OF STUDENT POLICY MANUAL AND HONOR CODE. In accepting access to my Cooley student account, I acknowledge that I have received access to the electronic version of the Thomas M.

Cooley Student Policy Manual, including the Student Honor Code, and that I have reviewed, understand, and agree to abide by all policies set forth in the Manual. Your policy and procedure manual defines the rights and obligations of the employee and the employer.

The policy manual is a written expression of the rules governing the employer/employee relationship. Experts say that small businesses can use employee handbooks to avoid litigation and put staff members at ease by spelling out, in positive terms, .

We support America's small businesses. The SBA connects entrepreneurs with lenders and funding to help them plan, start and grow their business. We support America's small businesses.

The SBA connects entrepreneurs with lenders and funding to help them plan, start and grow their business.

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