Communication in Health and Social care Introduction: The role of communication is huge with respect to the management of various activities and most important in the case of building the positive working environment within the organization. The effective communication process is highly significant for the health and social care sector. Here in this report, the expediency of communication skills has been explained in an articulated manner.
She thinks she does not need it and so she is throwing it away. You know from her care plan that Hannah does need to take the medication regularly and gets confused.
Hannah begs you to keep this confidential and not tell anyone especially her daughter, who she sees regularly, as her daughter will be very angry. Because Hannah not taking her medication she could be at risk of harm It is my duty to pass this information on to my manager to ensure her well bing is looked after.
It may affect your relationship to Hannahit may cause a barrier between you for Hannah not able to trust you anymore. Biii Describe ways to maintain confidentiality in day to day communication. Confidentality is a term that indicates privacy of a person you care for.
Biv Explain when and how a social care worker should get advice about confidentiality. A social worker should get advice about confidentiality when a situation arisen and they feel it may need to be broken as keeping such information to yourself causes you concern as it could result in harm to the person they are supporting.
To get further information refer to your organisation policy on confidentiality and the discussion of such information and in any doubt ask your manager for further assistance of advice. Assignment Principles of communication in adult social care settings Question Booklet Task A Question and Answers Ai Identify four different reasons why people communicate.
Communication can be used to bring out changes in attitudes, motivate people and establish and maintain relationships. Communicate is vital for seeking and providing information. We communicate to express emotions. Communicate their needs and preferences on the choice they make or care they need.
AiiDescribe two ways how effective communication can affect relationships in an adult social care setting between individuals using the service, their carers, colleagues and other practitioners.
As a carerI would discuss the options available and allow the residents to make their own choices in regards to their care.
AiiiUsing the table below, identify three ways of finding out the communication and language needs of an individual. For each method, describe how effective it is at establishing the needs of the individual.
By observing someone closely can realized which language should be used, or whether there is any disability or illness. If there is a learning disability or hearing or visual Impairments then particular method or style of communication should apply for Establishing effective communication.
And language possibly over a long period of time. Aiv Describe three factors to consider when promoting effective communication. Disabilities do they have a hearing loss, impaired visions, speech impairment.
G Their First language may not be English so when communicating with them they may not understand. A person background Has influence on the way they communicate also in some cultures communication methods are done differently E.
G Eye contact can be found disrespectful. AviiiIdentify three examples of barriers to communication and explain how you could overcome each barrier. They may have hearing or visual impairments physical illness or disability.
Aix Describe two strategies that you could use to clarify misunderstandings. A social care worker may work closely with SLCT this may support a service user carry our exercises by using language aids such as a makaton which is a signing system or picture exchange communication system which is a visual system both which supports languages They can also go to the citizen advice bureau or the local library or health centers.Unit - Recruitment and selection within health and social care or children and young peoples settings (O16) Unit - Manage induction process for health and social care Unit - Facilitate change in health and social care or children and young peoples settings (o40).
Union County Health Unit which is located in American Road El Dorado, is scientifically measured and assessed by Centers for Medicare & Medicaid Services and is shown to provide good home health care services or products under the Medicare program. Unit Promote Communication In Health And Social Care Identify the different reasons people communicate People communicate in order to establish and maintain relationships with others, to give and receive info and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued.
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